01
What type of bags do you use, and what does “hand-painted” mean?
The bags I use are 100% cotton, making them both durable and eco-friendly.
When I say “hand-painted,” I mean that each bag is carefully and lovingly painted by hand, ensuring that no two are exactly alike.
Every piece is a unique work of art with its own charm and character.
02
What materials do you use for painting?
I use high-quality acrylic fabric paints from trusted brands like Pebeo, Nazca, and Marabu. These paints are renowned for their durability and vibrant colours, ensuring that your bag remains beautiful for a long time.
How durable are the paintings on the bags?
With proper care, the paintings on your bag will last for years. Following the provided washing instructions and taking care of your bag will help maintain its beauty and longevity.
03
Do you sell your bags at local events or markets?
Yes, I do! I love attending markets and festivals where I can interact with other crafters and potential customers. You can find information about the events I’m participating in on my social media accounts.
How can I stay updated on new designs or collections?
Stay connected by following me on social media! It’s the best way to be the first to know about new designs, special offers, and upcoming events.
04
Can I order a custom design?
Absolutely! I love working on custom designs. Just email me with your ideas, and we can discuss how to bring your vision to life.
Do you offer different sizes or types of bags?
Yes! Each bag has a short description on the website where you can find details about its size, colour, and other important information.
Are your products eco-friendly?
Yes, my canvas tote bags are reusable and sustainable, making them a fantastic alternative to single-use plastic bags. They’re a small but meaningful step toward reducing waste.
What payment methods do you accept?
I accept payments via Bank transfer, Sum Up, Revolut, and PayPal.
05
How should I care for my hand-painted canvas bag?
To keep your hand-painted bag looking its best, please follow these care instructions:
Turn the bag inside out before washing.
Hand wash in cool water (up to 40°C) for best results.
If machine washing, use a gentle cycle with a moderate load and avoid tumble drying.
Use neutral, bleach-free detergents.
Avoid rubbing the painted area when handwashing.
Do not pre-soak the bag.
Dry flat or hang, avoiding folds in the painted area, and keep out of direct sunlight.
Iron on the reverse side through a cotton cloth, without steam.
Wait at least one week before washing your new bag.
Following these steps will help preserve the vibrant artwork for years to come.
06
How long does it take to receive an order?
If the bag is in stock, you’ll receive it within 2-3 working days via Royal Mail. For sold-out items, I need 4 days to complete your bag, plus an additional 2-3 days for shipping.
Do you offer gift options or special packaging?
Yes, I take pride in my packaging! Each bag, purse, or cushion arrives in a lovely box, carefully wrapped in tissue paper. If you’re sending it as a gift, let me know when you place your order, and I can include a personalized message on a card for that special touch.
What is your return or exchange policy?
I accept returns and exchanges within 14 days of purchase. Buyers are responsible for return postage costs, and items must be returned in their original condition. If an item is not returned in its original state, the buyer may be responsible for any loss in value. You can find more details in our full Return Policy here.